Betsy Carlisle, RPA-C
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Patient Information

Referrals and Managed Care Issues
We make every effort to cooperate with your managed care programs and their policies regarding referrals and pre-certification. We do this because we understand the benefits of HMO programs and the decreased costs to our patients because of HMO availability. However, one of the requirements of HMOs is to make referrals to specialists and to pre-certify various procedures and hospitalizations.

As a general rule, our practice will not make referrals to specialists if you have not been seen in our office for the problem related to the referral. We will also not make a referral if you have never been seen in our offices, or if you have not been seen in our offices in the last 6 months. If you call our office because you need a referral, you will probably (unless it is for an ongoing chronic issue) be asked to come in.

We have agreed to follow these types of guidelines in order to participate with your insurance programs. Please assist us in cooperating with your HMO or PPO program. Thank you.


CNY FAMILY CARE PAYMENT POLICYThis summarizes our payment policies for all patient visits...whether it is for a regular office visit or as a result of an auto accident etc. Please familarize yourself with these policies prior to your next visit to our practice. (Requires Adobe Reader to view. Get your free version below.)
Notice of Privacy Practices (Requires Adobe Reader to view. Get your free version below.)
NEW CHILD PATIENT INTAKE FORMAll parents of children under the age of 18, WHO ARE NEW TO THE PRACTICE, need to complete this patient information form and hand it to the receptioninst when they arrive for their first appointment with the doctor. (Requires Microsoft Word to view.)
NY State Health Care ProxyThis form allows you to appoint someone you trust to make health care decisions for you if you lose the ability to make decisions for yourself. Please complete and bring to CNY Family Care so it can be attached to your patient record. (Requires Adobe Reader to view. Get your free version below.)
RETURNING ADULT PT UPDATE FORMATTENTION TO ALL RETURNING PATIENTS. This form should be completed and handed to the receptionist at your next office visit. [THIS FORM IS NOT FOR PATIENTS WHO ARE NEW TO THE PRACTICE]. (Requires Microsoft Word to view.)
NEW ADULT PATIENT INTAKE FORMAll adult patients WHO ARE NEW TO CNY Family Care should complete this updated patient information form and hand it to the receptionist when they check in for their first appointment. (Requires Microsoft Word to view.)
Medical Release FormThe completion of this form is required in order for CNY Family Care to release patient Health Information pursuant to HIPAA regulations. (Requires Adobe Reader to view. Get your free version below.)
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